Terms & Conditions

Return Policy

We are so certain that you will love hyscent, we have a 30-day money-back guarantee from date of delivery on all verified purchases (verified purchases must include an order or tracking number to confirm purchase history). If you are unhappy with our products, please contact hyscent customer care by phone at 1-201-635-9555 or email productsupport@hyscent.com so we may assist you. If the product is defective or damaged, we will gladly accept your return and provide a replacement for products purchased within warranty (3 years from date of purchase). We will cover all return shipping costs in the contiguous United States. Orders that are cancelled after they are shipped will be accountable for paying all shipping costs. 

*Sample sets are not eligible for return due to the small amount of fragrance. Please do not return your purchase without first speaking to hyscent customer care to obtain a Return Product Authorization number (RPA). Hyscent items returned without an RPA number will be returned to the sender at their cost. HYSO will not honor any Hyscent product return requests for items purchased beyond 120 days of the original invoice date, opened or unopened.

Terms and Conditions of Sale Policy

This Terms and Conditions of Sale Policy applies to HYSO LLC products purchased directly from HYSO LLC. As all policies herein are subject to change, check our website at www.hyscent.com for the latest policy. If you have questions about this policy, contact HYSO LLC.

Last Update: May 5, 2021

Hygienic Solutions is a New Jersey Limited Liability Corporation (“HYSO”) owns and operates this hyscent.com site, portions of other web pages and web content (collectively, the “Site”), and software operating within its appliances (“Apps”) through which you have accessed these Terms of Use. HYSO offers various services that are accessible to users through this Site, such as, for example, information about and/or access to products including air fresheners and other products relating to scenting and air quality (“Products”) and resources relating and access to the same (collectively “Services”). Some Services are only available to users who have an account with HYSO, such as use of Hyscent for business. Other Services are available to anyone on the Site, such as learning more about the Products and viewing resources relating to the same. By visiting, using and/or submitting information to the Site, downloading documents or using the Services, you agree to be bound by the terms and conditions of these Terms of Use (this “Agreement”) and HYSO’s Privacy Policy (the “Privacy Policy”), which is incorporated herein in its entirety for all purpose. If you do not agree to this Agreement and of the terms and conditions stated herein, do not use the Site or Services, and leave the Site.

Our store is hosted on Stripe, Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Compliance with this Agreement

You acknowledge that this Agreement is supported by reasonable and valuable consideration, the receipt and adequacy of which is hereby acknowledged. Without limiting the foregoing, you acknowledge that such consideration includes, without limitation, your ability to visit, use and/or submit information to the Site and use of the Services.

You represent that you have the capacity to be bound by this Agreement, or if you are accepting this Agreement on behalf of an organization, such as a public or private business, or other legal entity (“Organizations”), you represent and warrant that you have the authority to enter into this Agreement on its behalf and you intend to bind it hereto. The terms “you, “your” and similar variants in this Agreement include both you and the Organization. To determine your compliance with this Agreement, HYSO may monitor your access and use of the Site and/or Services in accordance with HYSO’s Privacy Policy.

The site is not intended for minors

This Site is generally not intended for anyone under the age of 18. If you are under the age of 18, or if you are minor where you live, you only can use the Site, Services, Products in conjunction with, and under the supervision of, your parent or guardian, and you may use the login sites that provide access to the Services and Products only if you are under the supervision of your parent or guardian. If you are under the age of 18 or a minor and have reached this Site without such supervision, please leave the Site immediately. If you grant access or permit use of the Site, Services, Products to anyone under the age of 18, you (1) represent and warrant that you are the parent or guardian of such child, (2) take full and sole responsibility for the child’s actions and use of the Software and (3) have authorized such child to enter into this Agreement.

Access and Use of the Site and/or Services

Access to select Services is account-based. To access and /or use select Services you must register an Account (defined below) and log into your Account through the Site. By entering this Agreement, HYSO is providing you a limited, non-exclusive, non-transferable, non-sublicensable license to use the Site and select Services. Your right to access and use the Site and Services is personal to you and is not transferable by you to any other person or entity except as described below with regards to an Administrator Account for a purchased Product. You are only entitled to access and use the Site and Services for lawful purposes and pursuant to the terms and conditions of this Agreement and the Privacy Policy.

Your access and use of the Site and/or Services may be interrupted from time to time for any of several reasons, including, without limitation, the malfunction of equipment, periodic updating, maintenance, or repair of the Site and/or Services or other actions that HYSO, in its sole discretion, may elect to take. HYSO reserves the right to suspend or discontinue the availability of the Site and/or Services and/or any portion or feature of the Site and/or Services at any time in its sole discretion and without prior notice.

You understand and agree that you have no ownership interest, monetary or otherwise, in any feature or content contained in the Site and/or Services, including without limitation, the Account registered to you, or any posted User Generated Content (defined below), without HYSO’s express written consent.

Additionally, you may not:

  1. Sublicense, lease, loan, or otherwise transfer your Account or use the Account, Site and/or Services for commercial purposes;
  2. Modify, adapt, reverse engineer, or decompile the Site and/or Services software (“Software”), or otherwise attempt to derive source code from any Products;
  3. Create any copies or derivative works regarding the Site, Software, or the Services;
  4. Use maillist, listserv, an autoresponder or spam on the Site, Software or Services or any processes that run or are activated while you are not logged in to your Account, or that otherwise interfere with the proper working of the Site, Software or Services;
  5. Record, process, or mine information about other users;
  6. Attempt to gain unauthorized access to the Site, Services, Accounts, Software, computer systems or networks connected to the same;
  7. Use the Site and/or Services to violate the security of any computer network, disrupt or interfere with the security of, or otherwise cause harm to the Site, Software or Services;
  8. Crawl, scrape, index, or spider any page or portion of the Site, Software or Services; or
  9. Otherwise use the Account, Site, Software, or the Services except as expressly provided in this Agreement.

Any action by you that, in HYSO’s sole discretion: (i) violates the terms and conditions of this Agreement and/or the Privacy Policy; (ii) restricts, inhibits or prevents any access, use or enjoyment of the Site and/or Services; or (iii) through the use of the Site and/or Services, defames, abuses, harasses, offends or threatens anyone, shall not be permitted, and may result in your loss of the right to access and use the Site or Services and/or termination of your Account and this Agreement. You agree not to metatag, provide links to, or frame the Site and/or Services without HYSO’s prior express written permission.

Account Eligibility

To use most of the select Services offered under this Agreement, you must purchase a Product and register for a user account (a “User Account”) on the Site. To purchase a Product, you must create a purchasing account (“Purchasing Account”) (together with User Accounts, “Accounts”) or checkout as a guest. Accounts are available only to adult individuals 18 years of age or older and have the necessary power and authority to enter in this Agreement. By accepting the terms of this Agreement, you represent that you are an adult 18 years of age or older and have the necessary power and authority to enter in this Agreement. HYSO offers two types of User Accounts, both of which are included in the definition of “Account”:

An “Administrator Account” is an Account for Organizations, or individuals 18 years of age or older. Upon purchase of a Product for a Fee (defined below), HYSO will send Access Credentials (defined below) to the email address of the purchaser, or, in the case of Organizations, the administrator or other authorized representative of the Organization (collectively “Administrator”). The Access Credentials will allow the Administrator to create an Administrator Account and access the Product. An Administrator Account makes available other additional Services. An Administrator Account also makes available the ability to give access to a purchased Product through a User Account (defined below) to an individual by, for example, creating User Accounts for each such individual (collectively “Administrator Services”). The total number of User Accounts which have been granted access to a purchased Product at a given time cannot exceed the total number of licenses purchased for a Product. User Account access to a purchased Product can be granted, revoked, and reassigned through the Administrator Account at any time. You agree to accept full responsibility of all obligations under this Agreement for the actions of any user of a User Account authorized or created by you (“Authorized Accounts”).

A “User Account” is an Account for an individual who desires to use Services for his/her personal use. A User Account allows access to and use of the purchased Product (“User Services”).

The term “Account” as used herein shall include your Account and all Authorized Accounts. HYSO may suspend, terminate, modify, or delete any Account at any time for any reason, with or without notice to you. Most Account suspensions, terminations, and/or deletions are the result of violations of this Agreement or are a result of an abandoned Account.

Access and Use of Services on the Site

You Must Maintain the Integrity of Your Information. To use certain Services, you may be required to provide HYSO with information about you (“Registration Data”). If you provide Registration Data to HYSO then you agree to provide true, current, complete, and accurate information, and not to misrepresent your identity. You also agree to keep Registration Data current and to update the Registration Data if any of the Registration Data changes. HYSO collection, use and disclosure of the Registration Data is governed by this Agreement and HYSO’s Privacy Policy.

You Must Maintain the Security of Any Access Credentials Issued to You. To use the select Services offered under this Agreement, you must register for an Account on the Site. If you create an Account on the Site, you will be asked to create a password and a username upon completing the registration process (“Access Credentials”), although for some Accounts, a username and/or password may be provided, e.g., Administrator Accounts. It is solely your responsibility to maintain the security of your Access Credentials. You agree that HYSO shall not be liable for any loss that you may suffer as a result of the authorized or unauthorized use of your Access Credentials by a third party. You shall not allow any other person to use any Service via your Access Credentials. You agree to ensure that you exit from your Account at the end of each session.

You Must Notify HYSO of a Breach. You agree to immediately notify HYSO of any unauthorized use of your Access Credentials, any unauthorized use of any Account that you may have with HYSO, any violation of this Agreement, or any other breach of security known to you in connection with any Product or Service available on the Site by sending an email to info@hyso.com. HYSO has the right to suspend or terminate your Account and refuse your use of the Software and/or Services for any reason, including for violations of this or any other agreement with HYSO.

You Are Responsible for Your Decisions. HYSO and its affiliates, through the Site and/or Services, may provide a venue through which you can obtain information and you can find third-party service providers (“Service Providers”). HYSO does not endorse or recommend the products or services of any Service Provider and is not an agent or advisor to you or any Service Provider. HYSO does not validate or investigate the licensing, certification or other requirements and qualifications of Service Providers. It is your responsibility to investigate Service Providers. You acknowledge and agree that Service Providers are solely responsible for any services that they may provide to you and that HYSO shall not be liable for any losses, costs, damages or claims in connection with, arising from or related to your use of a Service Provider’s products or services. You acknowledge and agree that you rely on your own judgment in selecting any products or services offered by Service Providers.

No Guarantee of Quotes, Fees, Terms, Rates, Coverage or Services. HYSO does not make any warranties or representations regarding any pricing, quotes, fees, terms, rates, discounts, specials, coverage, or services offered or made available through the Site or Services or by Service Providers.

Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

Fees and Payments

Access to and use of select areas of the Site and Services is free for all users. User Accounts are free to the user of the User Account, as long as an Administrator Account has purchased access to a Product. Administrator Account holders agree to pay to HYSO a license fee as identified when you purchased a Product on the Site, in a catalog or through sales personnel (“Fees”) in consideration for access to and use of the purchased Product and Administrator Services. Fees may be imposed or adjusted by HYSO in its sole discretion. Administrator Account holders agree to pay the Fee in advance of receiving any of the Administrator Services. If the Fee is a reoccurring license fee, the Administrator Account holder agrees that HYSO may automatically charge the Fee at the beginning of each period, for example, at the beginning of each year. If you fail to pay any Fees or other charges, for example, if your method of payment is rejected, HYSO may (reserving other legal remedies and rights) terminate this Agreement and your Account without further notice. All payment of Fees or other charges are final and nonrefundable, except as permitted by HYSO, in its sole discretion and as required by law. For example, in some cases, electronic Products may be returned within sixty (30) days of purchase.

At any time, HYSO may choose to charge or change fees for access to the Site, and/or Services, and HYSO will notify you of those charges at the time that HSYO offers the same for a fee. HYSO may, in its sole discretion, and by notifying you on the Site and/or through the Services, of such a change to this policy and begin charging for access to the Site and/or Services, and HYSO may, in its sole discretion, add, remove, or change the features and Services HYSO offers or the fees (including the amount and type of fees) HYSO charges at any time. If HYSO introduces a new service or charges a new fee, HYSO will post a reasonable notification of the fees for that service at the launch of the service or the start of charging a new fee. Upon the posting of such a notification, you agree to pay all fees and charges specified and all applicable taxes for your continued use of the applicable Site and/or Services.

Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

Financial Transactions on the Account

You acknowledge and agree that HYSO is authorized, but not required, to act on payment instructions received from anyone using your Account. You authorize HYSO to (a) initiate debits or charges against your financial account or credit card periodically for the amount then due for purchases made and Fees or other charges due (if any); and (b) initiate any other debits or credits authorized by you or anyone using the Account registered to you. All payments must be made in U.S. dollars from a U.S. bank or via alternative payment methods made available by HYSO. You acknowledge that transactions may be facilitated by a third-party payment processor (the “Processor”), and agree that HYSO may share your information, including information about your financial accounts, with the Processor, for this purpose. All amounts paid are final and non-refundable, except where and to the extent required by law. All fees, balances or other charges not paid by you within thirty (30) days from the date of purchase are subject to interest charges. You are responsible for paying all taxes on any purchase, Fees, or other charges. If HYSO is obligated to collect any taxes, such taxes will be charged to and deducted from your Account as appropriate.

Transmissions, Submissions and Postings to the Site

You and/or the Account holders and users to which you have granted access to a purchased Product, for example a user through the User Account created and assigned by an Administrator Account, may be able to post user-generated content, such as comments, answers, or reviews (“User Generated Content”) in the Site and/or Services.

The user of the Account posting such User Generated Content will remain the owner of the User Generated Content. You are responsible for the User Generated Content you have posted and for all User Generated Content that is posted from any Authorized Accounts.

For example, an Organization is responsible for any User Generated Content posted from the Organization’s Administrator Account, or a User Account authorized, created or assigned by the Organization’s Administrator Account.

For all User Generated Content, you represent and warrant that (i) the poster has the right to post the User Generated Content, (ii) neither HYSO’s nor any third party’s rights, laws, statutes, ordinances or regulations, e.g. COPPA, FERPA, CalOPPA, etc., will be violated by such posting, (iii) you are not being compensated for the posting; and (iv) the User Generated Content (a) is not harmful, trade libelous, fraudulent, threatening, abusive, harassing, defamatory, pornographic, obscene, explicit or vulgar, libelous, or otherwise injurious, objectionable or offensive or that infringes on HYSO’s or any third party’s rights of publicity or privacy, (b) does not make the security of your Account, the Site, Software and/or Services vulnerable in any way, (c) does not contain any viruses, worms, Trojan horses, trap doors, back doors, easter eggs, time bombs, cancelbots, ransomware, malware, or other code or computer programming routines that contain contaminating or destructive properties or that are intended to damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data or personal information, (f) does not contain or constitute chain letters, mass mailings, political campaigning, or any form of “spam,” (g) does not contain information that is false, inaccurate or misleading and (h) does not include or constitute commercial advertisements or solicitations. You acknowledge that HYSO and its designees shall have the right (but not the obligation) in their sole discretion to refuse or remove any User Generated Content or material that is available through the Site, Software and/or Services.

By posting User Generated Content, you grant HYSO an irrevocable, perpetual, non-exclusive, transferable, sub-licensable, fully paid, worldwide license to use, copy, publicly perform, publicly display, reformat, edit, translate, excerpt (in whole or in part) and distribute such User Generated Content for any purpose, commercial, advertising, or otherwise, on or in connection with HYSO, the Site and/or Services, or the promotion thereof, to prepare derivative works of, or incorporate into other works, such User Generated Content, and to grant and authorize sublicenses of the foregoing. You also hereby grant each User of an Account, Site and/or Service a worldwide, non-exclusive, fully paid, royalty free, worldwide license to use, copy, publicly perform, publicly display, host, reformat, edit, translate, excerpt (in whole or in part) any User Generated Content submitted by you during each such User’s use of the Account, Site and/or Services.

Although HYSO does not regularly review transmissions, submissions, or postings, HSYO reserves the right (but not the obligation) to review, edit, refuse to post, or remove User Generated Content.

You are solely responsible for all your transmissions, submissions, or postings (e.g., User Generated Content) and the consequences of transmitting, submitting, or posting them.

You irrevocably waive any and all claims and assertions of moral rights or attribution with respect to User Generated Content as against HYSO.

HYSO’s Intellectual Property Rights

Except your User Generated Content, to the extent any exists, the content in the Site, Software and Services, including without limitation, the trademarks, copyrights, text, software, graphics, scripts, photos, music, videos, and the like (“Content”), is owned by or licensed to HYSO and is subject to trademark, copyright and other intellectual property laws of the United States and foreign countries. Content in the Site, Software and Services is provided for your personal use only and may not be used, copied, reproduced, distributed, transmitted, broadcast, displayed, sold, licensed, or otherwise exploited for any other purposes whatsoever without the prior written consent of HYSO, which permission may be withheld in HYSO’s sole discretion. HYSO reserves all rights not expressly granted in and to the Site, Software, Services and Content. HYSO makes no claim to any third-party names, trademarks or service marks appearing on the Site or through the Services. Any third-party names, trademarks, and service marks are property of their respective owners.

You shall be solely responsible for any damage resulting from your or an Authorized Account’s infringement of HYSO’s or any third party’s intellectual property rights regarding the Content and/or any other harm incurred by HYSO or its affiliates as a direct or indirect result of your or an Authorized Account’s copying, distributing, redistributing, transmitting, publishing, or using the same for purposes that are contrary to the terms and conditions of this Agreement.

Use of the Content

HYSO grants you a limited, non-exclusive, non-transferable, non-sublicensable license to make personal use of the Content; provided, however, that you shall not delete any proprietary notices. You may not modify the Content or utilize it for any commercial purpose or any other public display, distribution, performance, sale, or rental, and may not decompile, reverse engineer, or disassemble the Content, or transfer or distribute the Content to another person or entity except as expressly provided by this Agreement for Administrator Accounts.

Except as otherwise permitted under the copyright laws of the United States, no other copying, distribution, redistribution, transmission, publication, or use, other than as expressly permitted by this Agreement, is permitted by you without the express prior written permission of HYSO, which permission may be withheld in HYSO’s sole discretion.

You may not use any metatags or any other “hidden text” utilizing HYSO’s name or trademarks without the express written permission of HYSO, which permission may be withheld in HYSO’s sole discretion.

Use of the User Generated Content

You agree to only use so much of the User Generated Content or portions thereof, other than your own, as is necessary to utilize the Services for their intended purposes.

Access and Interference

You agree that neither you nor any user of an Authorized Account will use any robot, spider, scraper, deep link, or other similar automated data gathering or extraction tools, program, algorithm, or methodology to access, acquire, copy, or monitor the Site or any portion of the Site or for any other purpose, without HYSO’s express written permission which may be withheld in HYSO’s sole discretion. Additionally, you agree that neither you nor any user of an Authorized Account will: (i) take any action that imposes, or may impose in HYSO’s sole discretion an unreasonable or disproportionately large load on HYSO’s infrastructure; (ii) copy, reproduce, modify, create derivative works from, distribute or publicly display any Content (except for your personal information) from the Site and/or Services without the prior written permission of HYSO and the appropriate third party, as applicable; (iii) interfere or attempt to interfere with the proper working of the Site, Software and/or Services or any activities conducted on the same; or (iv) bypass any robot exclusion headers or other measures HYSO may use to prevent or restrict access to the Site and/or Services. Notwithstanding the foregoing, HYSO grants the operators of public search engines permission to use spiders to copy materials from the Site and/or Services for the sole purpose and solely to the extent necessary for creating publicly available search indices of the materials on the Site and/or Services, but not caches or archives of such materials. HYSO reserves the right to revoke these exceptions either generally or in specific cases. You shall not collect or harvest any personally identifiable information, including account names, from the Site and/or Services. You shall not (i) use any communication systems provided on the Site or through the Services (such as Forums or email) for any commercial or solicitation purposes or (ii) solicit for commercial purposes any users of the Site and/or Service without HYSO’s express, written permission, which permission may be withheld in HYSO’s sole discretion.

Electronic Communications

When you visit the Site or use the Services or send email to HYSO, you are communicating with HSYO electronically. You consent to receive communications from HYSO, its affiliates and partners electronically and via any e-mail address you provide to HYSO, or via any text message system or other similar means or through the Site and/or Services for any purposes. Although HYSO may choose to communicate with you by regular mail, HYSO may also choose to communicate with you by e-mail or by posting notices on the Site or through the Services. You agree that all agreements, notices, disclosures, and other communications that HSYO provides to you electronically satisfy any legal requirement that such communications be in writing. You also agree to accept such messages and agree that you are responsible for any applicable network access, data usage or similar fees necessary for you to receive any such communications.

Responsibility for Equipment and Related Costs

You are responsible for obtaining and maintaining all telephone, computer hardware, Internet access services and other equipment, software (including a web browser) or services needed to access and use the Site and/or Services and all costs and fees associated with Internet access or long-distance charges incurred with regard to your access and use of the Site. HYSO will endeavor to make the Site and Services accessible on the most common web browsers and the current version of such web browsers and some common devices but makes no representations or warranties on the same.

Third Party Links

There may be provided on the Site or through the Service, links to other sites belonging to HYSO’s advertisers, business partners, affiliates, Service Providers and other third parties. Such links do not constitute an endorsement by HYSO of those sites, nor the products or services listed on those sites.

HYSO is not responsible for the activities or policies of those sites. HYSO does not endorse or recommend the products of any particular advertiser, business partner, affiliate or other third party. HYSO does not guarantee that the terms or rates offered by any particular advertiser, business partner, affiliate, Service Provider or other third party on the Site are the best terms or lowest rates available in the market.

Mobile Devices

If HYSO provides aspects of the Site or Services via an application for your mobile or other device, you agree and understand that your carrier’s normal rates and fees may apply and that the terms of this Agreement and other agreements within the Apps apply to your use of such mobile application.

Products and Prices

The price and availability of any Products contained or referenced on the Site is subject to change at any time and without notice by HYSO.

Consumer Retail Purchase Related Policies & Fraud Protection

The Products you purchase or otherwise receive from HYSO are for your use only. You may not sell or resell any of the Products that you purchase or otherwise receive from HYSO. The purchase of any Product from an unauthorized party or the resale of any Product will nullify any Product warranty or other responsibility on the part of HYSO. HYSO reserves the right, without notice, to cancel any Product order using the Site for any reason or no reason, including, without limitation, cancellation, or reduction in the quantity of any orders that HYSO believes, in its sole discretion, are fraudulently made, involve parallel importing, or may otherwise result in the violation of these Terms and Conditions. Without limiting the foregoing, HYSO reserves the right to refuse to process any Product order due to suspected fraud, unauthorized or illegal activity. If such is the case, HSYO may reject your order, our customer service department may call you at the phone number you provided to confirm your order, or we may take such additional precautionary actions as we deem appropriate. HYSO also reserves the right to cancel any accounts or refuse to ship to certain addresses due to suspected fraud, unauthorized or illegal activity. HYSO reserves the right to cancel any order using any promotion or promotional code, at our sole discretion. If any order cancellation occurs, you will be credited in full for the cancelled order(s). HYSO takes these measures to protect our customers as well as ourselves from fraud or other unauthorized or illegal activity.

Accuracy of Information

HYSO endeavors to be as accurate as possible when describing the Products on the Site; however, to the extent permitted by applicable law, HYSO does not warrant that the Product descriptions, colors, or other content available on the Website are accurate, complete, reliable, current, or error-free. HYSO is not responsible for any typographical errors, which specifically includes errors relating to the price or size of a Product.

International Users

HYSO operates from within the USA – if you purchase Products from a location outside of the USA, you are responsible for compliance with all local laws, statutes, ordinances, rules, and regulations.

Infringement

HYSO respects the intellectual property rights of others. It is HYSO’s policy to comply with the Digital Millennium Copyright Act, title 17, United States Code, Section 512, including, without limitation, responding to notices of alleged copyright infringement, and other applicable intellectual property laws.

When reporting infringing material to HYSO (“DMCA Notice”), you agree to provide:

When reporting infringing material to HYSO (“DMCA Notice”), you agree to provide:

  1. a physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
  2. identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site;
  3. identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit HYSO to locate the material;
  4. information reasonably sufficient to permit HYSO to contact the complaining party, such as an address, telephone number, and, if available, an electronic mail address at which the complaining party may be contacted;
  5. a statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
  6. a statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

Upon receiving a complete DMCA Notice, HYSO will:

  1. take reasonable steps promptly to remove or disable access to the allegedly infringing material;
  2. take reasonable steps promptly to notify the Account holder that HYSO has removed or disabled access to the allegedly infringing material;
  3. upon receipt of a counter notification described below, promptly provide the person who provided the notification with a copy of the counter notification, and inform that person that HYSO will replace the removed material or cease disabling access to it in 10 business days; and
  4. replace the removed material and cease disabling access to it not less than 10, nor more than 14, business days following receipt of the counter notice, unless HYSO’s designated agent (identified below) first receives notice from the person who submitted the notification that such person has filed an action seeking a court order to restrain the Account holder from engaging in infringing activity relating to the material on hyscent.com Site or through the Services.

A counter notification must include:

  1. a physical or electronic signature of the Account holder;
  2. identification of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or access to it was disabled;
  3. a statement under penalty of perjury that the Account holder has a good faith belief that the material was removed or disabled as a result of mistake or misidentification of the material to be removed or disabled; and
  4. the Account holder’s name, address, and telephone number, and a statement that the Account holder consents to the jurisdiction of Federal District Court for the judicial district in which the address is located, or if the Account holder’s address is outside of the United States, for any judicial district in which HYSO may be found, and that the Account holder will accept service of process from the person who provided notification or an agent of such person.

If you wish report infringing materials other than for copyright infringement, please provide as much of the above information as possible. Although we reserve the right to remove any infringing material that we believe in good faith to be infringing material that is used without authorization by any Account holder or user or other user of the HYSO Site and/or Services, HYSO does not obligate itself to do so except in accordance with the Digital Millennium Copyright Act. We also reserve the right to suspend or delete the Account of any repeat offender.

Termination

This Agreement is effective until terminated. You may terminate this Agreement by deactivating your Account and all Authorized Accounts, stopping all use of the Site, Apps and/or Services and providing notice of termination to info@hyso.com In the event that you terminate or breach this Agreement, you will forfeit your right to any and all Fees, purchases and other payments made in connection with the Site, Apps, and Services and all Accounts and Authorized Accounts will terminate. HYSO may terminate this Agreement with or without notice by deactivating the Account and/or Authorized Accounts and/or deleting or dissociating any User Generated Content. By way of example only, HYSO may deactivate and/or terminate abandoned Accounts or Accounts which appear to be abandoned such as due to non-use for period of time. A termination of this Agreement will also act to terminate your Account and Authorized Accounts. You acknowledge and agree that you are not entitled to any refund for any amounts paid or pre-paid in connection with the Account or Authorized Accounts prior to termination of this Agreement.

Patches and Updates

HYSO may apply patches, updates, and modifications to its Site and/or Services at any time (each an “Update”), and features may change after the application of an Update. HYSO may change, modify, suspend, or discontinue any aspect of any feature or Service at any time. HYSO may also impose limits on certain features or restrict your access to parts or all the Site, Software and/or Services without notice or liability. HYSO makes no representation that a feature, the Site, Software and/or Services will work on a particular web browser, version of a web browser or device.

HYSO Makes No Representations or Warranties Regarding the Content

THIS SERVICE, INCLUDING ANY CONTENT OR INFORMATION CONTAINED WITHIN OR PROVIDED THROUGH IT, IS PROVIDED “AS IS” WITH NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DELAYS, ERRORS AND NON-INFRINGEMENT. YOU ASSUME TOTAL RESPONSIBILITY AND RISK FOR YOUR USE OF THIS SERVICE, THE SITE, SERVICES, SOFTWARE AND THE INFORMATION RECEIVED THROUGH THEM. FURTHER, HYSO MAKES NO REPRESENTATIONS WHATSOEVER ABOUT OTHER WEBSITES WHICH YOU MAY ACCESS THROUGH THE SITE OR THE CONTENT, SERVICES OR PRODUCTS CONTAINED THEREIN OR OBTAINED THERE THROUGH.

HYSO FURTHER DOES NOT MAKE ANY REPRESENTATIONS, WARRANTIES OR GUARANTEES, EXPRESS OR IMPLIED, (1) REGARDING THE QUALITY, VALIDITY, CORRECTNESS, ACCURACY OR COMPLETENESS OF THE CONTENT, SERVICES, PRODUCTS AND MATERIALS ASSOCIATED WITH THE SITE OR SERVICES, (2) THAT THE FUNCTIONS CONTAINED ON THE SERVICES AND/OR SITE WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT DEFECTS OR INACCURACIES WILL BE CORRECTED, OR (3) REGARDING THE SAFETY, RELIABILITY, TITLE, TIMELINESS, COMPLETENESS, MERCHANTABILITY, CONFORMITY OR FITNESS FOR A PARTICULAR PURPOSE OF THE CONTENT OR THE SERVICES AND PRODUCTS ASSOCIATED WITH THE SITE. HYSO MAKES NO REPRESENTATION, WARRANTY OR GUARANTEE THAT THE CONTENT THAT MAY BE AVAILABLE FOR DOWNLOADING FROM THE SITE OR THROUGH THE SERVICES IS FREE OF INFECTION FROM ANY VIRUSES, WORMS, TROJAN HORSES, TRAP DOORS, BACK DOORS, EASTER EGGS, TIME BOMBS, CANCELBOTS, RANSOMWARE, MALWARE, OR OTHER CODE OR COMPUTER PROGRAMMING ROUTINES THAT CONTAIN CONTAMINATING OR DESTRUCTIVE PROPERTIES OR THAT ARE INTENDED TO DAMAGE, DETRIMENTALLY INTERFERE WITH, SURREPTITIOUSLY INTERCEPT OR EXPROPRIATE ANY SYSTEM, DATA OR PERSONAL INFORMATION. HYSO DOES NOT MAKE ANY REPRESENTATIONS, WARRANTIES OR GUARANTEES, EXPRESS OR IMPLIED, REGARDING ANY QUOTES, OFFERS, PRODUCTS OR SERVICES PROVIDED ON OR THROUGH THE SITE.

HYSO MAY MAKE CHANGES TO THE CONTENT OR MATERIALS, OR TO THE PRODUCTS, SERVICES, SPECIFICATIONS OR PRICES DESCRIBED IN THEM, AT ANY TIME WITHOUT NOTICE. THE CONTENT AND MATERIALS MAY BE OUT OF DATE, AND HYSO MAKES NO COMMITMENT TO UPDATE THE CONTENT OR MATERIALS ON ITS SERVICES AND/OR SITE, OR TO MAKE ANY NOTIFICATION OF CHANGES. INFORMATION PUBLISHED AT THE SITE OR IN CONNECTION WITH THE SERVICES MAY REFER TO PRODUCTS, PROGRAMS OR SERVICES THAT ARE NOT AVAILABLE. YOU HEREBY RELEASE HYSO FROM ANY AND ALL CLAIMS, DEMANDS AND DAMAGES, KNOWN OR UNKNOWN, SUSPECTED OR UNSUSPECTED, DISCLOSED OR UNDISCLOSED, ARISING OUT OF OR IN ANY WAY RELATED TO A DISPUTE BETWEEN YOU AND ANOTHER ACCOUNT HOLDER OR USER.

CALIFORNIA RESIDENTS SHALL AND HEREBY DO WAIVE CALIFORNIA CIVIL CODE 1542, WHICH PROVIDES “A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH IF KNOWN BY HIM OR HER MUST HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE DEBTOR.”

THE SITE IS CONTROLLED AND OFFERED BY HYSO FROM HYSO’S FACILITIES IN THE UNITED STATES OF AMERICA. HYSO MAKES NO REPRESENTATIONS THAT THE SITE APPROPRIATE OR AVAILABLE FOR USE IN OTHER JURISDICTIONS. IF YOU ACCESS OR USE THE SITE FROM OTHER JURISDICTIONS, THEN YOU DO SO BY YOUR OWN VOLITION AND ARE SOLELY RESPONSIBLE FOR COMPLIANCE WITH LOCAL LAW.

Limitations on HYSO’s Liability

HYSO SHALL IN NO EVENT BE RESPONSIBLE TO, OR LIABLE TO, YOU, OR ANY THIRD PARTY, WHETHER IN CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, FOR ANY DAMAGES, INCLUDING, BUT NOT LIMITED TO, SPECIAL, EXEMPLARY, PUNITIVE, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR RELATING IN ANY WAY TO THE SERVICES AND/OR SITE, OR ANY INFORMATION RECEIVED FROM THE SAME, INCLUDING THE CONTENT OR ANY INFORMATION CONTAINED WITHIN OR THROUGH THE SERVICES AND/OR SITE, INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR ANY LOSS OF PROFIT, REVENUE OR BUSINESS, AS A DIRECT OR INDIRECT RESULT OF: (I) YOUR BREACH OR VIOLATION OF THE TERMS AND CONDITIONS OF THIS AGREEMENT; (II) YOUR ACCESS AND USE OF THE SITE OR SERVICES; (III) YOUR DELAY IN ACCESSING OR INABILITY TO ACCESS OR USE THE SITE OR SERVICES FOR ANY REASON; (IV) YOUR DOWNLOADING OF ANY OF THE CONTENT OR THE COLLECTIVE WORK FOR YOUR USE; (V) YOUR RELIANCE UPON OR USE OF THE CONTENT OR THE COLLECTIVE WORK, OR (VI) ANY INFORMATION, SOFTWARE, PRODUCTS OR SERVICES OBTAINED THROUGH THE SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE SITE OR SERVICES, WHETHER RESULTING IN WHOLE OR IN PART, FROM BREACH OF CONTRACT, TORTIOUS BEHAVIOR, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF HYSO AND/OR ITS SUPPLIERS HAD BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. YOUR SOLE REMEDY FOR DISSATISFACTION WITH THE SERVICES AND/OR SITE, IS TO TERMINATE YOUR ACCOUNT AND/OR STOP USING THE SITE AND SERVICE AND THE INFORMATION OBTAINED THEREIN. NOTWITHSTANDING THE ABOVE, HYSO’S LIABILITY AND THE LIABILITY OF ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, INDEPENDENT CONTRACTORS, SHAREHOLDERS, REPRESENTATIVES, AND AGENTS ARISING OUT OF THIS AGREEMENT SHALL NOT EXCEED $100.

YOU SPECIFICALLY ACKNOWLEDGE THAT HYSO SHALL NOT BE LIABLE FOR USER GENERATED CONTENT, AUTHORIZED USER GENERATED CONTENT OR THE DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT OF ANY THIRD PARTY, AND THAT THE RISK OF HARM OR DAMAGE FROM SUCH USER GENERATED CONTENT, AUTHORIZED USER GENERATED CONTENT AND THIRD-PARTY CONDUCT RESTS ENTIRELY WITH YOU.

YOU AND HYSO AGREE THAT ANY CAUSE OF ACTION ARISING OUT OF OR RELATED TO THE SITE OR SERVICES MUST COMMENCE WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES. OTHERWISE, SUCH CAUSE OF ACTION IS PERMANENTLY BARRED.

Certain state laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions or limitations may not apply to you.

Indemnification & Release of HYSO

You shall defend, indemnify and hold harmless HYSO and its officers, directors, shareholders, employees, independent contractors, agents, representatives and affiliates from and against all claims and expenses, including, but not limited to, attorneys’ fees, arising out of, or attributable to: (i) any breach or violation of this Agreement by you or an Authorized Account; (ii) your or an Authorized Account’s failure to provide accurate, complete and current Registration Data requested or required by HYSO; (iii) your or an Authorized Account’s access or use of the Site or use of the Services; (iv) access or use of the Site or use of the Services under any Access Credentials that may be issued to you or an Authorized Account; (v) your or an Authorized Account’s transmissions, submissions or postings (e.g., your own User Generated Content); (vi) your or an Authorized Account’s purchase of any products or services through this Site or Services; and/or (vii) any personal injury or property damage caused by you or an Authorized Account. Upon learning of any claim, action or proceeding, HYSO will undertake to promptly notify you. HYSO reserves the right to take over the exclusive defense and control of any matter for which you would be required to indemnify HYSO, and you agree to cooperate with such defense. You agree not to settle any such matter without the prior written consent of HYSO.

You release HYSO (and its officers, agents, directors, subsidiaries, and employees) from claims, demands and damages of every kind and nature, known and unknown, arising out of or in any way related with any dispute between you or an Authorized Account and one or more users.

Amendments of this Agreement

HYSO reserves the right to update, amend and/or change this Agreement at any time in its sole discretion and without notice. Updates to this Agreement will be posted here. Amendments will take effect immediately upon HYSO posting the updated Agreement on the Site or through the Services. You are encouraged to revisit this Agreement from time to time in order to review any changes that have been made. The date on which this Agreement was last updated will be noted immediately above this Agreement. Your continued access or use of the Site or Services following the posting of any such changes shall automatically be deemed your acceptance of all changes. If you do not agree to the revised version of this Agreement, you will not be permitted to continue use of your Account or the Site and Services. If at any time you become no longer able to comply with the terms of the then-current version of this Agreement, you must terminate this Agreement and immediately stop using all Accounts as well as the Site and Services. You acknowledge and agree that you are not entitled to any refund for any amounts paid or pre-paid in connection with the Account prior to termination of this Agreement.

HYSO’s Remedies

You acknowledge that HYSO may be irreparably damaged if this Agreement is not specifically enforced, and damages at law would be an inadequate remedy. Therefore, in the event of a breach or threatened breach of any provision of this Agreement by you or an Authorized Account, HYSO shall be entitled, in addition to all rights and remedies, to an injunction restraining such breach or threatened breach, without being required to show any actual damage or to post an injunction bond, and/or to a decree for specific performance of the provisions of this Agreement. For purposes of this Section, you agree that any action or proceeding with regard to such injunction restraining such breach or threatened breach may be brought where you reside or in the courts of Hudson County, New Jersey, or the United States District Court, Eastern District of New Jersey. You consent to the jurisdiction of such court and waive any objection to the laying of venue of any such action or proceeding in such court. You agree that service of any court paper may be affected on such party by mail or in such other manner as may be provided under applicable laws, rules of procedure or local rules.

Termination

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

Entire Agreement

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

Governing Law

You agree that: (i) the Site and Services shall be deemed solely based in the State of New Jersey and (ii) the Site shall be deemed a passive site and a passive application that does not give rise to personal jurisdiction over HYSO, its affiliates and assigns, either specific or general, in jurisdictions other than the State of New Jersey. This Agreement and the relationship between you and HYSO are to be governed by and construed in accordance with the internal laws of the State of New Jersey, without regard for principles of conflicts of laws. Any civil action, claim, dispute or proceeding arising out of or relating to this Agreement, except for an injunctive action regarding a breach or threatened breach of any provision of this Agreement by you as provided above, shall be brought in the courts of Bergen County, New Jersey, or the United States District Court, Eastern District of New Jersey and you agree to the exclusive jurisdiction and forum of the same. HYSO’s failure to enforce any right or provision of this Agreement does not constitute a waiver of that right or provision.

Copyright/Trademark Information

Copyright © 2014-2021, HYSO Inc. All rights reserved. All trademarks, logos, and service marks (“Marks”) displayed on the Services are the property of HYSO or their respective holders. You are not permitted to use any of the Marks without the applicable prior written consent of HYSO or such respective holders. HYSO reserves the right to alter product and services offerings, specifications, and pricing at any time without notice, and is not responsible for typographical or graphical errors that may appear in this or in related documents.

Miscellaneous

If any portion of this Agreement is deemed unlawful, void, or unenforceable by any arbitrator or court of competent jurisdiction, this Agreement as a whole shall not be deemed unlawful, void, or unenforceable, but only that portion of this Agreement that is unlawful, void or unenforceable shall be stricken from this Agreement.

The headings appearing in this Agreement are for convenience of reference only, are not to be considered a part of this Agreement and shall not limit or otherwise affect in any way the meaning or interpretation of this Agreement.

This Agreement, the Privacy Policy, and all aspects of your relationship with HYSO, including any personal information or data associated therewith, may be disclosed and/or assigned by HYSO to a third party in connection with a Business Transfer. A “Business Transfer” means a sale, acquisition, merger, consolidation, reorganization, bankruptcy, or other corporate change involving HYSO and/or its affiliates, even if the Business Transfer is only being contemplated and regardless of whether the Business Transfer relates to a part or the whole of HYSO’s business. Nothing in this Agreement is intended to interfere with HYSO’s ability to transfer all or part of HYSO’s business, equity, and/or assets (including this Site or Services) to an affiliate or independent third party at any time, for any purpose, without any limitation, without notice, any without any compensation to you, whatsoever.

All covenants, agreements, representations, and warranties made in this Agreement that by their nature should survive, as may be amended by HYSO from time to time, shall survive your acceptance of this Agreement and the termination of this Agreement.

This Agreement and the Privacy Policy represent the entire understanding and agreement between you and HYSO regarding the subject matter of the same, and supersede all other previous agreements, understandings and/or representations regarding the same.

If you have questions, comments, concerns or feedback regarding this Agreement or the Site or Services, please contact HYSO via any of the methods set forth below:

Via telephone: (201) 635-9555
Via fax: (866) 682-8078
Via mail: Terms of Use
HYSO LLC
430 Gotham Parkway, 2nd Fl.
Carlstadt, NJ 07072, United States of America
Via email: privacy@hyso.com

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